We've made the tough decision to follow suit with much of NYC and close our retail locations temporarily because of concerns of COVID-19. In the meantime, minandmon.com will still be up and running (with lots of new arrivals coming in!) and we will be fulfilling orders as best we can.
For the next couple of weeks, our online order fulfillment will be affected by NYC closures, so our online orders will ONLY be fulfilled on Mondays and Thursdays.*
--Orders placed between Thursday evening and Monday morning will ship on Mondays.
--Orders placed between Monday afternoon through Thursday morning will ship on Thursdays.
--Please note: the lead time shown at checkout is the speed of the shipping label (so how fast your order will ship after it's left our office), NOT our warehouse fulfillment.
If you need to return or exchange an online order:
-- Please reach out to email@example.com before sending anything back to us. Be sure to include your order info so we can look at your details.
-- Packages sent to us at 55 Spring will be delayed in arriving to our office, so bear in mind returns processing will take longer than usual.
If you need help with an order, need advice picking out a new bag, or just want to commiserate what strange times we're going through, contact us any time via the chat on our website or via email at firstname.lastname@example.org.
*Fulfillment days may be subject to change, just due to the unpredictable nature of the current situation.
Purchases made at Min & Mon stores can be returned for store credit or item exchange only. Exchanges must be made within 14 days of purchase, must include the receipt, and items must be in in their original condition, unworn, unaltered, with all tags attached. Contact (646) 864-0464 if you have questions about in-store purchases.
Our crossbody bags come with a thin detachable shoulder strap that 44" long on the shortest hole, 49" on the longest. We can punch extra holes in these straps to make them shorter on request.
Our embellished, thick straps that are sold separately are 39 1/4" long and are NOT adjustable.
Klarna is a global payments provider that works with retailers to give customers the smoothest online shopping experience by providing unique payment options and superior customer experience. Klarna has 2,500 employees around the world and is leading the way for alternative payments by serving 70 million consumers and 170,000 merchants. Learn more.
With Klarna, you can select 4 interest-free installments to split your purchase into equal payments, charged automatically every two weeks beginning at the time your order is confirmed (usually the shipment date). No bills are sent - you can simply sit back, relax, and enjoy your purchase. View complete terms.
Klarna can only be used for U.S.-based purchases made on minandmon.com. Klarna cannot be used for Min & Mon purchases made in any of our store locations, or for international orders at this time.
Like any Min & Mon order, Klarna orders are delivered within our standard shipping timeframes.
You can reach Klarna anytime at https://www.klarna.com/us/customer-service/